The Shabiki Kenya registration bonus is one of the best incentives on the market for those looking to start their gaming journey. With the Shabiki welcome bonus, players are afforded an opportunity to enjoy a wide array of sports betting, virtual and casino betting opportunities that they wouldn’t normally have access to due to their limited funds or skill level. This bonus is not only great for first-time players, but it’s also great for experienced bettors who want to maximise their returns.
On this page, we shall do a Shabiki review of promotions, the Shabiki app, free bet offers, login and sign up procedures, and how to claim or redeem the offers. In addition to the betting platform et al.
Shabiki Registration Promo Code: THN
To use Shabiki, users need to create an account on the platform by providing personal information like cell phone number, name, and in some instances, email addresses. Once registered one must make a deposit before wagering. This deposit matches a 100% bonus on the amount. That is, if you register for the first time and make a deposit of 15,000 KES, in turn, you will receive a free amount of equal value to bet with (i.e, 15,000 KES free bet). Once the account is set up, you can browse the available sports events or casino games, place bets, and potentially win real money which you can withdraw instantaneously.
If you want other great bonus amounts, just jump over to our bonus section and register for a great offer.
Shabiki Kenya
Shabiki Kenya is an online sports betting platform that allows users to place bets on various sports events, including football, basketball, tennis, and more. The Shabiki is owned by Vezzali Limited and operated by Propus Holding B.V (reg. number 154511), trading as Shabiki. Below are some of its features (find a detailed review at the bottom half of this page) :
Shabiki Nigeria / Zambia / Ghana / Kenya / South Africa is offering a welcome bonus of 100% up to ₦100,000 / 2,200 ZMW / GHS 815 / 18,000 KES / 1715 ZAR on your first deposit. Make a minimum first deposit of ₦450 / 20 ZMW / GHS 8 / 118 KES / 17 ZAR to qualify for the registration bonus. The maximum bonus allowed is 100 000 ₦ / 2 200 ZMW / GHS 815 / 11 800 KES /1 715 ZAR
How to use the Shabiki Promo Code during Registration
To get the Shabiki Kenya registration bonus, follow the steps below:
- Open Shabiki promo page.
- Navigate to the register tab at the top menu.
- Key in you details and use Shabiki promo code: THN
- Click on register to finalise the process
- Login to your account
- On the “My Account” tab, navigate to “Account Settings” and click to accept the offer
- Once done, make the required minimum deposit
- The deposit bonus will be automatically credited to your account.
Throughout this article, we shall walk you through each of those steps for claiming your Shabiki Kenya registration bonus, Shabiki login procedure, the sign up process and so on.
Shabiki Kenya Registration Bonus
The Shabiki Kenya welcome bonus is a 100% match on your first deposit amount up to a maximum of 18,000 KES. Only new punters can use this bonus for wagering on the sportsbook. For new bettors joining the Shabiki Kenya Casino, typically, the welcome bonus is 10,000% of the first deposit. The registration bonus is rolled 5X at minimum 1.4 odds. The initial deposit should be at least 30 KES to qualify and one must claim their bonus within the stipulated time. The minimum bet amount should be 30 KES &/or above. Deposits & withdrawals are relatively fast with options such as mobile money, bank cards, online wallets, etc. More on how Shabiki bonus works explained below.
That stated, Shabiki Kenya offers a weekly 100% bonus to regular punters on Saturdays, each week from 00:00 to 23:59, when one deposits at least 300 KES up to a maximum of 18,000 KES. So, if you happen to miss the sign up bonus, don’t sweat it as you still get your chance every Saturday. In this page, we have made the effort to analyse every Shabiki bonus on offer and the terms. Keep reading in order to learn them.
Shabiki Review:
- Enjoy up to 18,000 KES as Shabiki welcome bonus when you register today.
- Minimum deposit is only 30 KES via mobile money.
- Minimum betting amount is low at just 0.01 KES.
- Minimum withdrawal is only 160 KES via Mpesa
- User-friendly betting interface on web and mobile, including a lite version.
- Enjoy Shabiki aviator.
- No cap on maximum payout or daily winnings.
- Enjoy Shabiki with NO TAX.
- Get up to 50% ODDS BOOST.
- Excellent customer care and support.
- Enjoy some of the highest odds in Kenya.
- 100% Bet Insurance to safeguard your stake.
- The turnaround time for withdrawals can get better.
- Shabiki Welcome Bonus
- Shabiki App
- Betting Markets & Odds Quality
- In-play Betting
- Extras & Features
- Shabiki Payment Options – deposit and withdrawals
- User-friendliness of Platform
- Shabiki Customer Service & Security
- Overall / Conclusion
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Shabiki Kenya Welcome Bonus
Shabiki Kenya offers a 100% welcome bonus; when you register, you receive a registration bonus on your initial deposit amount up-to a maximum of 18,000 KES. This amount is credited to your sports betting account (as a free bet) after you have made a first minimum deposit of between 30 KES up-to a maximum of 18,000 KES . Beyond the maximum allowed 18,000 KES first deposit amount, you do not get the first deposit bonus.
If you are a casino and virtual games punter, there is a decent welcome bonus as well on your initial deposits. Shabiki Kenya platform is awesome to be on and aside from the sign up bonus, there are lots of other wonderful features and functionalities to enjoy which we have described in this Shabiki review below.
Gamble responsibly. Betting not recommended for persons under the age of 21. If you are not a professional punter, all bet as a recreational thing. Do not risk money you aren’t willing to lose if your prediction doesn’t turn correct. All Shabiki T&C’s apply.
If you are looking for great sign up bonuses in Kenya, you can also try the following:
How Does the Shabiki Sign Up Bonus Work?
If you have issues claiming the Shabiki welcome bonus, in this section, we are going to explain the process of redeeming your Shabiki registration bonus. It is straight forward and simple.
To redeem Shabiki Kenya bonus, you need to wager at least 30 KES or more, just to activate your first deposit bonus. For instance, if you make a first deposit of 18,000 KES, you will receive a welcome bonus that is 100% of that amount (in form of a free bet). That is, you will receive (18,000 KES * 100/100 = 18,000 KES) as a free bet. *Thereafter, just place a bet at minimum 1.4 odds at least five times. Regardless of whether you bets win or lose, after you have rolled the bonus five times, you will be able to withdraw it as cash. The maximum you can redeem is 18,000 KES.
Let us break that process down further:
Below is a step-by-step guide on how to claim your Shabiki Kenya welcome bonus:
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Step 1:
You first need to OPEN Shabiki PROMOTIONAL PAGE here. This is where you shall register and claim a valid bonus worth 18,000 KES .
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Step 2.
On the promotional page, key in your registration details like your name, phoe number etc.
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Step 3.
Under the Shabiki promo code section, enter THN as your Shabiki promo code to qualify for the welcome bonus.
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Step 4.
Make your first deposit of 30 KES up to 18,000 KES (or its equivalent in another currency).
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Step 5.
A similar amount (100% of the deposit) will automatically be added to your account as a bonus.
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Step 6.
To be able to withdraw the bonus, you need to use the welcome bonus to bet accumulator bets at minimum 1.4 odds. If you do this five times, you will be able to withdraw all your winning plus the claimed bonus amount. Take note: this bonus can only be claimed once and within the stipulated period; failure to which it expires worthless. So, it is important to make a first deposit as soon as you sign up at Shabiki Kenya.
Below, we explore some of the general Shabiki Bonus terms you need to be aware of:
Shabiki Kenya General Bonus Terms
- When you first join Shabiki Kenya, you receive a welcome bonus that is credited on your Shabiki account.
- The offer cannot be used in conjunction with any other promotional or special offers (unless otherwise stated).
- The maximum Shabiki Kenya Bonus credited as a welcome bonus is up to 18,000 KES.
- Min deposit to qualify is 30 KES. You will be granted 2 times your first deposit (100% match to your first deposit amount). You can only claim the Shabiki registration bonus once.
- Wagering requirements:
– You will be required to bet the whole deposit within 7 days from the deposit.
– Each real money bet must have odds of at least 1.4 and the accumulator bet must contain at least 3 games/events. That is, at least 3 games in a multi-bet with each game with odds above 1.4
– NOTE:The start dates of all of these events should not be later than the validity period of this offer to stand. So make sure to factor this. - The Shabiki welcome offer will be credited after the real money bets are settled (lost or win) at minimum odds of 1.4 making it a risk-free amount. That said, remember as a punter, your main goal is winning your bets rather than just claiming the registration bonus. So, don’t be carried away by “free money”. If you wish to redeem the highest Shabiki Bonus amount, then you can make a maximum first deposit capped at 18,000 KES in order to capitalize.
- The Promotion is valid only when posted on the site/newspaper/advert, and it may renewed day by day, at the sole discretion of Shabiki. Meaning this offer can change as deemed fit by Shabiki hence, grab it while it lasts.
- Refunded/cancelled bets and other promotions are not counted in the wagering requirement.
- The Free bet expires on average, the week after being credited.
UTILISATION of Shabiki Welcome Offer
- Sport free bet may be played in full or partially, on any sports book event, according to the terms specified on the bet list once you place the bet.
- You can place only 1 identical bet with Sport Free bet funds. Further identical bets will be void, and bonus cancelled.
- If one or more events of a Sport bet is VOID, and the bet was played with Sport Free bet amount, the bet will be VOID and the Free bet amount is cancelled.
- The potential winning, net of the bonus amount and tax, is withdraw-able.
- The bonus is deemed to have been wagered only after all the bets for the specified amount have been settled.
- Shabiki reserves the right to deny or to terminate any bonuses, promotions and/or special offerings, as well as to modify, suspend or discontinue their validity at its sole discretion and without informing the User.
Shabiki App
Are you a die-hard of accessing your favourite bookies via mobile app? The Shabiki Kenya App simply converts all the features on the web platform into a briefcase platform making it possible to access the bookie on your smart phone and wherever you go (including abroad). No need of a VPN. The application comes in one version at the moment; android. For iOS and other operating systems, you are going to need to wait for the version soon.
The app is about 8 MB in size so that should be light to download and maintain. If you are having trouble navigating the installation especially on android, kindly refer to the info-graphic below.
Follow the following steps to download Shabiki App for Android:
- On the Shabiki website menu tab, click on the phone icon.
- On the resultant page, hover and click on the android icon to download the APK file.
- One the file has downloaded, open the “Install unknown apps” sections in your device settings.
- Allow app installation from unknown sources.
[PS: When done installing the Shabiki app, reset this setting back to default to prevent unauthorised whitelisted apps from installing on your device.] - Select the downloaded app file (in out case, the Shabiki app file).
- Then tap on “Install”.
- Once the app has successfully installed, click on open, login to your created account and start to enjoy the app.
PLEASE NOTE: The Shabiki android app only works for android OS versions 5 and later. Anything below this, will not be able to fully support the the app’s full functionality.
How to Download Shabiki App on iOS
For Apple devices, follow the following steps to download Shabiki App:
- Open App Store on your device.
- Go to your account.
- Click on your name.
- Tap “country/region”.
- Press “Change Country or Region”.
- Select country as Nigeria.
- Accept user agreement.
- Fill in the address fields. Select “None” from the list of payment methods, then click “Next”.
- Go to the App Store and search for Shabiki, or follow this link.
- If you get an error message, then you will need to create a new account. Go to https://appleid.apple.com/ to create a new account and set Nigeria as your country.
- Go to step 3 above, and select “Sign Out”.
- Login using a new account and go to step 9.
- Accept and everything hopefully will be smooth.
And that’s how to install Shabiki app on iOS devices.
Shabiki Kenya website actually has a very comfortable, user-friendly feel about it all. It’s actually pretty nice to be on and to browse around. The site operates quickly and if you aren’t worried about big features like live streaming (which still look nice on mobile) , then that is a real plus. You are not really in dire need of the app though it is a great security feature and will ease your access even in restricted locations.
How to Register at Shabiki Kenya
To register at Shabiki Kenya is pretty simple. The registration process is instant and takes less than 30 seconds to complete. You just enter your mobile phone number, choose a password, enter promo code as THN , tick/check the box to accept the terms, and click on the “Create Account” link button. It’s that simple as seen in the image below. If the page redirects to an alternative landing page, just click on the register link on the menu and still follow the same easy process.
The following must be adhered to by the user:
✅ Be at least 18 years of age.
✅ Possess a valid phone number registered in Kenya.
The official website can be accessed via desktop or
mobile device.
✅ By phone number; 🔝
✅ By email address;
🚫Shabiki Kenya Sign Up Problem?
➡️ One Click Option ✓
1) Register via “One Click“ option
2) Enter phone number
3) Enter this promo code: THN
4) Start betting without problem.
List of All Shabiki Kenya Bonuses
Below is a list of all the current Shabiki Kenya bonus offers:
It is important to note that the Shabiki Kenya sign up bonus offer herein require you to deposit a minimum of 30 KES to claim. The others only depend on your activity as registered user. Upon successful registration you will receive various bonuses towards your betting account amounting to 18,000 KES. We have given you some of the coolest links to use below. Also note that to get even bigger bonuses, your first deposit needs to be higher but, don’t sweat it.
Here is a list of all Shabiki Kenya Bonus offers today:
| Bonus Name | Bonus Details |
| 1. Welcome Bonus | Register & receive 100% your 1st deposit up to 18,000 KES! |
| 2. Accumulator Bonus | Get odds boosted by10% on multi bets. |
| 3. Birthday Bonus | Get a free bet for your birthday. |
| 4. Advancebet | Bet on upcoming games even when you balance is low & pay later. |
| 5. 100% Bet Insurance | Insure your stake from complete ruin if you lose. |
| 6. Bonus for a series of losing bets | Get a freebet if you have a bad losing streak. |
| 7. VIP cashback | A loyalty reward program for regular punters. |
| 8. Booster bonus | Boost your accumulator bets by up to 50%. |
And that is a wrap on the bonus offers. If you need a detailed breakdown of the bonuses, kindly check them out at our promotions section of this page.
Shabiki Registration Bonus
The Shabiki registration bonus works pretty simply; when you register, you will receive a registration bonus up to 18,000 KES towards your betting account after you make and stake a very first minimum deposit of between 30 KES – 18,000 KES .
Open a new account at Shabiki Kenya. Make your first deposit into your account between 30 KES to 18,000 KES . You will instantly receive Shabiki registration bonus that is 2 times your initial deposit. To get the 18,000 KES free bet, use Shabiki promo code THN or signup via this link. The Shabiki welcome bonus will be credited instantly for use in sports betting.
Shabiki Kenya Login Procedure
In this guide, we are going to show you Shabiki login process in order to access your account:
STEP 1: Open the Shabiki Kenya Website or Mobile App and click on “LOG IN” link on the menu bar. The pop-up prompt window below will display.
STEP 2: Fill in the form with your login credentials (Those are; your mobile number/email/player ID and then the correct password).
It is that simple to login to your account.
NOTE: Should you any kind of troubles with your account, always reach out to Shabiki Kenya via the right channels and contact details as found on the Shabiki website.
Shabiki Login Issues?
If you are experiencing any Shabiki login issues, the best approach is to reach out to customer care. That aside, some of the common issues may include a forgotten password or change in IP address. With lost passwords, all you can do is click on the “Forgot your password?” link and follow the prompts to set a new password or retrieve the older.
The other common Shabiki login issue is normally, the extra verification especially when you happen to change your device or login IP. Or even if you happen to have refreshed your browser. It only means, next time you try to login, the website will not remember your device or location and may think you’re some hacker tying to login to someone’s account. Hence, the extra verification. If you experience that, here is how to go about the verification/authentication:
STEP 1: Once you try to login and the website asks for extra authentication, there is no other way but to do it. Unless you download the app. So, in the window that looks like the one below, enter the missing digits of your phone number in the provided space. Enter correctly, Shabiki will send you a text message to your phone with the verification code that you will need to enter in the next step.
STEP 2: Below is an example prompt that the code has been sent to you successfully. Check your phone to access the code and enter it in the next step below.
STEP 3: In this final step, enter the authentication/verification code you received and click on “confirm” button as shown below.
And that is just it. If you followed every step correctly, you should be able to login to your Shabiki account from your current device. In future, to avoid such mishaps and extra security prompts, it is always better if you have the Shabiki App installed. That way, your device to be verified as frequent. Remember, if you have issues with your account, it is better to reach out to Shabiki customer support via the live chat, email or phone than to ask a stranger for help.
Is Shabiki Kenya Safe?
How safe is Shabiki Kenya? Below we put their systems on spot for a verdict:
We rate all bookmakers’ safety levels from the following metrics. How did Shabiki Kenya fair?
- Digital Immunity: The website is up and running with a great uptime. No site outages noted so far.
- Encryption: All apps and sites use strong encryption services to safeguard users information over the internet.
- License: This bookmaker prominently display their license to operate in its jurisdiction.
- Child Safety: Strictly persons aged 18 years and above can sign up. There is a KYC procedure for every customer.
- Solvency: You can withdraw your funds anytime without issues or daily caps and using different methods (mobile money included).
- Longevity: They have been in operation for more than 12 months hence, a trusted brand.
- Reach: They have a healthy country and global reach with many credible partners & independent reviewers approving their brand.
- UI/UX: Great but this is always a place with room for improvement.
- Speed: The platform loads fairly fast. It can open on a lower bandwidth like 3G networks.
- Customers’ well-being: Well-being and responsible playing warning and guides prominently displayed at the footer of most pages.
SCORE: Shabiki Kenya scored 9/10 on safety (with room for improvement). No issues have been reported about this bookmaker by users. If you wish to report something, write to us by quoting the URL of this page, your issue and attach some evidence for recourse, follow ups and public reporting.
OVERALL VERDICT: No serious issues were reported on Shabiki Kenya. We also ran a security check on their website and app and found it above board. Therefore, Shabiki is SAFE.
NOTE: Terms and Conditions apply to all the Shabiki Kenya bonuses and services mentioned above. Make an effort of going through them to understand how they work. For further learning, follow our Shabiki Kenya review in the next section below.
Shabiki Kenya Betting markets and Odds Quality
So right off the bat you are going to get a very simple and straight forward sports book at Shabiki Kenya. That can be seen as strength since you are just going to remain focused on what you are doing. The navigation and betting margins are better in general for the sports-book, averaging out at about 6%+ for the betting margin. This is very good for spreads and other risk managements pro punters rely on. There are no capped maximum winnings per day with Shabiki when compared to other big odds bookies in Kenya.
In terms of the odds, it is one of the most extensive, value-packed sports book out there you will find in Kenya. It holds its own sort of “ahead of the pack” and “flexible” title regarding the odds quality and betting leverage. The top markets are clearly the likes of football, tennis, basketball, ice hockey, volleyball, table tennis, cricket, and as a note, there more real sports on the site as well as politics, weather, etc. So if you are looking for more sports markets, you are well covered at Shabiki Kenya.
Landing on the homepage you get a list of the most popular bets, the live betting that’s going on and some last-minute bets to have a shot at before they start. That aside you have to dig through their sports-book menu to find a future market you wish to wager on as the site packed with markets. Check some of the markets in the figure below.
As for summing up the value, it easily scores a clean A+ grade. There are lots of spectacular features where they are going to put a strangle on the major bookmakers in Kenya. Very solid. A huge save for them is that they do offer Asian Handicap betting and it’s available on live betting as well. However, that is not all. You can always choose a market format you prefer from the settings tab. You can set it to US, UK, decimal, Hong Kong, Indonesian, Malaysian, …formats.
In the settings, you can also choose a version you want to access the bookie, offers you need as well as the betting slip format etc. Shabiki really offers you that freedom to do as you please. On average, there are over 1,000 markets to popular events you can choose from, at a given time and growing. The best bookmaker in terms of optionality.
Shabiki Kenya In-play betting
So, you do get live or in-play betting with Shabiki Kenya and you can see a glimpse of what is happening on the home page in their live betting section. You can switch between different sports as well to see what is going on and from that main start you can see the number of markets that are open for a particularly football match for example. The bigger the game the more market you’re going to find open, but even obscure matches get decent coverage with over 10 markets live usually.
As you can probably imagine, Shabiki live betting on a particular market is straightforward. There’s a little graphic depicting the flow of action on the left of your screen and a nice touch is that you can filter the live markets to like the main events or specific ones like the goals, corners, sets, and other markets, in just one click. One thing that is a big plus at Shabiki Kenya is that you can switch between the Event View or Asian View because they offer live Asian handicap betting, which is a huge in terms of value/experience for punters. Their live betting is quick and easy to use too.
Unfortunately, they do not yet have a live streaming feature that would have been an exciting add-on. As well as a live betting chat section where punters can chat at the live platform and exchange ideas. Looking forward to that.
Shabiki Kenya Extras & Features
Nevertheless, you are not limited with extra features at Shabiki Kenya. The Live in-play betting section which has Asian Handicap betting in it, is a huge deal and a massive feature for anyone who like it. You can change to American or British format too by tinkering with the settings. This is one of the real highlights about Shabiki Kenya and their sportsbook. There are good links to statistics and you get the usual results and live results running as well. That is pretty much the sum of their extra features. Their whole ethos is to keep things simple and that is what you get as an end user.
Shabiki Kenya also runs a one wallet system where all your money is sat in one place no matter if you are running on their sportsbook or their virtual/casino. That is good as it provides a clear view of one’s balance for ease of management.
Shabiki Kenya Payment Options
Generally, there are plenty of options for deposits and withdrawals at Shabiki Kenya. Predominantly, you have the mobile money option (M-pesa) which is the most used and widely preferred in Kenya. They do have M-pesa in tandem with other web platforms like AstroPay and Skrill as well. They also have card options along with the top mobile, e-wallets and banking options. Not forgetting crypto payments like BTC, DOGE, ETH and the likes. That said, in Kenya, you should be good to go with mobile payment. Different deposit and withdrawals methods have different minimums and maximums, and that goes for charges and speed of execution too; so check everything out beforehand.
Mobile money option as the most preferred avenue for most in Kenya (for its efficiency), you get Mpesa, Airtel and equitel as options (with AstroPay or Skrill). Nonetheless, there is a direct m-pesa option for deposits and withdrawals which we have described in the guide below. With Skrill though, transaction fees are low and it allows you to withdraw directly to Mpesa, Airtel Money and Equitel. This helps in cases where M-pesa deposits and withdrawals aren’t easily accessible. Check this article on how to withdraw from Skrill to Mpesa.
For payment flexibility, speed and reliability, they score an A- in Kenya and can do much better.
Overall, this bookmaker does a good job when it comes to payment terms, conditions and efficiency. You have lots of options and are not limited. However, important to note that terms governing mobile money in Kenya have to be adhered to as well as anti-money laundering drills.
DEPOSIT OPTIONS: Mpesa direct, Mpesa and Airtel Money with AstroPay and Srill, AstoPay, Skrill, bank, crypto, vouchers.
WITHDRAWAL OPTIONS: Mpesa direct, e-wallets like Skrill, crypto, and bank.
How to Deposit to Shabiki Kenya with Mpesa
Firstly, you need to log into your Shabiki Kenya account/app in order to make a deposit. Afterwards, to deposit to PeriPesa using M-pesa, click on “Deposit” on the menu bar or, under “my account” go to the deposit section. On the pop-up window (or the deposit page), you will be presented with Shabiki deposit options which you can pick from. The page would display options like in the graphic below:
Step 1: Click on MPESA Option
Once you select Mpesa, a dialog box like the one displayed below will open. As you can see, the minimum deposit amount is just 30 KES, and is capped at 250,000 KES. This amount obviously is subject to fluctuation based on the service provider terms. Standard transaction charges hold true.
Step 2: Fill in the Deposit Details
PLEASE NOTE: While making deposits, you must provide your email address in the space provided as well as your names (the two names as they appear in your mpesa messages or ID). Failure to this, you can’t really proceed to the next step.
If you have done everything correctly, just click on “CONFIRM” button and go to the next step below.
Step 3: Complete the Deposit from your PHONE
You should see a prompt on your phone’s screen with Mpesa asking you to enter your PIN in order to make the deposit. If your screen locks or the message accidentally cancels, just start the deposit process again from step one and this time, do it better.
Step 4: Fill the Mpesa Prompt
The Mpesa deposit prompt will appear like the image below. Just enter your mpesa PIN to authorize the transaction.
Once done, you will receive a transaction message from Mpesa confirming the payment. Similarly, you can check the message notifications in your Shabiki Kenya account with the status of your deposit (rejected or successful). Deposits only get rejected if you initiate them on the site and fail to complete them from your end. Otherwise, Shabiki does not outrightly reject your funds. It is often something to do with your end, technically.
And that is just how one can deposit to Shabiki Kenya in a few clicks. It will not be any much different with other deposit and withdrawal options, as you will need to just follow the prompts as guided by Shabiki website/app, and voila!
Next, let us see an example of withdrawing your funds from Shabiki via Mpesa.
How to Withdraw from Shabiki Kenya with Mpesa
Withdrawals are equally simple. To withdraw from Shabiki Kenya via Mpesa, take the following steps:
Step 1: Initiate Withdrawal Process
Log in to your Shabiki account and go to “My Account”. Then click on the withdawal tab/section/link on the side menu. Select Mpesa from the many options. A display like the one below will show up.
As a precaution, try and follow the leads we have pointed out with the arrows in the figure above. Note that you must enter your email, two names, etc before proceeding to the next steps.
Step 2: Enter Shabiki Confirmation Code
Once you click on “confirm” in the above step, Shabiki will send you a code (number) to insert in the “SMS code” space. Check your phone and if it hasn’t arrived after a certain interval, click on the “resend code” button. Nonetheless, insert the code if you have received it and click on the confirm button. Check the image below for example.
That should lead you to the next stage.
Step 3: Success Message
You should now see a success message on your screen confirming that all has gone through. However, it is prudent to note that Shabiki will still have to whitelist this request to see if it meets the terms.
Step 4: Final Step (Get your Money)
If your withdrawal request has been approved by the system (it should not take more than 2 minutes), you will received an Mpesa message on your device confirming the receipt of your withdrawn funds.
On the other hand, it is possible for withdrawals to be rejected according to Shabiki terms, and this is an important thing to be consider. Some of the grounds include Shabiki’s strong anti-money laundering monitoring and preventive measures. Money laundering is basically trying to clean proceeds of illicit money by making them pass through legit activities. For instance, a person dealing drugs may opt to wash their dirty money by depositing to a Shabiki account and withdrawing instantly. That is not allowed at Shabiki Kenya at all.
They actually have it in their terms and conditions that one must place a bet of at least 1.1 odds in order to be able to withdraw their funds. Many bookies already do this in Kenya, amongst them being; Sportybet, 1xBet, 22bet and others. So, it is not a foreign idea. It also applies to money transfer services like Mpesa where there is a daily cap on daily transactions.
So, yes. If you think you will just deposit and withdraw at Shabiki, then that is not allowed. Make sure the money you deposit is one that you intend on betting with. The image below gives you a glimpse.
We actually reached out to Shabiki on this issue and they gave us this response as well as pointed us to the terms. That said, if you win your bets; no matter the amount, you can withdraw the entire winnings normally without any restrictions as that is a legit win not subject to further control or scrutiny.
User-friendliness of website & mobile app / mobile version
The website actually has a very comfortable, user-friendly feel about it all. It’s actually pretty nice to be on and to browse around and you can see that they are trying to keep things simple and are trying to play to those strengths. The site operates quickly and if you aren’t worried about big features like live streaming then that is a real plus.
Shabiki Customer Service & Support, Security & Reliability
They push their online live chat portal strongly so that will be a good port of call for you next time you may need assistance. You can also find help through their email support as well, which is done through an online form. There is a good user support centre there so you can always browse through frequently asked questions too. Their live chat support is available 24/7 365 days and email support is in operation during working hours 0800 hours to 1700 hours on a daily basis. There is also telephone support as well as social media.
Below are Shabiki main contacts
- General inquiries: support-en@Shabiki.com
- Chat: Live Chat
By experience, the live chat is the most convenient way to get assisted unless it is a complex issue. The live chat is powered by an intelligent robot with quick prompts to some frequently asked queries by Shabiki punters. If you don’t get a quick fix though, you can opt to chat with a real agent by manually typing your query in the chat box.
Please note, you need to login to your account first in order to use the live chat, for efficiency. If you do not have an account yet, you need to register at Shabiki Kenya here and log into it. Otherwise, the chat and email options are more than enough. You can also opt to make a toll-free call with the drawback being having to wait in line to connect to one of the help desks.
You can contact Shabiki customer support 24 hours a day, 7 days a week, 365 days of the year. By application you can book a free callback service or create an email ticket for those complex issues. For the light queries, the chat will do. Also, do check out the FAQ page to see if you can find some answers too.
Overall Verdict/ Conclusion
The basics that Shabiki Kenya do, they do really well. You can’t knock them for that. They have a bigger focus on the sports betting sections of their website, but there are actually solid casino and virtual games in there. If you like your sportsbook simple and crisp, Shabiki has no noise. Plus, you can customise your interface in the settings to fit your liking. Sure, they can improve on some factors and would be glad to see that. All in all, an excellent bookie for punters in Kenya.
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