Helabet Kenya registration bonus offers incentives to new sports punters needing a safe introduction by giving a 100% welcome bonus on first deposits. This Helabet bonus will help you start your gaming journey — players are afforded an opportunity to enjoy a wide array of sports betting, virtual and casino betting opportunities that one wouldn’t normally have access to due to their limited funds or skill level. This bonus is not only great for first-time players, but it’s also great for experienced bettors who want to maximize their returns. In this page, we shall review Helabet Kenya’s promotions, Helabet app, free bet offers, Helabet login and sign up procedures, and how to claim or redeem the offers.
As a requirement to use Helabet Kenya, users need to create an account on the platform by providing personal information like cell phone number, name, and in some instances, email addresses. Once registered one must make a deposit before wagering. This deposit matches a 100% bonus on the amount. That is, if you register for the first time and make a deposit of KES 1,000, in turn, you will receive a free amount of equal value to bet with (i.e, KES 5,000 free bet). Once the account is set up, you can browse the available sports events or casino games, place bets, and potentially win real money which you can withdraw instantaneously.
If you want other great bonus amounts, just jump over to our bonus section and register for a great offer.
Helabet Kenya is an online sports betting platform that allows users to place bets on various sports events, including football, basketball, tennis, cricket, tennis, and more. Helabet is owned and operated by Cheza Gaming Limited in Kenya, and is licensed and regulated by Betting Control and Licensing Board of Kenya under License No BK 0000306, as defined by laws of Kenya. Below are some of its features (find a detailed review at the bottom half of this page) Use the Helabet promo code: THN during registration to get a welcome bonus.
Helabet Nigeria / Ghana / Kenya is offering a welcome bonus of 100% up to ₦100,000 / GHS 1,000 / 10,000 KES on your first deposit. Make a minimum first deposit of ₦450 / GHS 8 / 112 KES to qualify for the registration bonus. The maximum bonus allowed is 100 000 ₦ / GHS 815 / 11 800 KES
How to use the Helabet Promo Code during Registration
To get the Helabet registration bonus, follow these steps below:
- Open Helabet promo page.
- Navigate to the register tab at the top menu.
- Key in you details and use Helabet promo code: THN
- Click on register to finalize the process
- Login to your account
- On the “My Account” tab, navigate to “Account Settings” and click to accept the offer
- Once done, make the required minimum deposit
- The deposit bonus will be automatically credited to your account.
Throughout this article, we shall be walk you through each of those steps for claiming your Helabet registration bonus, login, registration and so on.
Helabet Kenya Registration Bonus
The Helabet Kenya welcome bonus is a 100% match on your first deposit amount up to a maximum of KES 10,000. New punters can only use this bonus for wagering on the sportsbook. For new bettors joining the Helabet Kenya Casino, the welcome bonus is 300% of the first deposit. The registration bonus is rolled once at minimum 1.4 odds. The initial deposit should be at least 112 KES to qualify. While the minimum bet amount should be KES 112 and/or above. Deposits and withdrawals are instantaneous at Helabet Kenya via mobile payments, e-wallets, cryptocurrency, and e-vouchers. More on how the bonus system works can be found on this section; how Helabet bonus works
- Enjoy up to KES 10,000 Helabet welcome bonus when you register today.
- Minimum deposit is only 50 KES and the deposit maximum amount per transaction is KES 150,000.
- Minimum betting amount is equally just KES 50.
- Minimum withdrawal is only KES 10
- Enjoy Helabet cash out feature for sports betting including live bets.
- No cap on maximum payout or daily winnings.
- Get freebets for each deposit daily.
- Get accumulator bonus to boost your multi bets odds.
- Excellent customer care and support.
- Enjoy some of the highest odds in Kenya.
If you find this page useful, kindly bookmark or share it on social media. You can Contact Us Here on any issues on this page or with this betting company.
Helabet Kenya Welcome Bonus
Helabet offers a 100% welcome bonus; when you register, you receive a registration bonus on your initial deposit amount up to a maximum of KES 10,000. This amount is credited to your sports betting account (as a free bet) after you have made a first minimum deposit of between 112 KES up to a maximum of KES 10,000. Beyond the maximum allowed 10,000 KES first deposit amount, you do not get the first deposit bonus.
If you are a casino and virtual games punter, there is a decent welcome bonus as well on your initial deposits. Be cognizant of this fact as you make your first deposit. Otherwise, Helabet platform is awesome and bar the sign up bonus, there are lots more wonderful features and functions to enjoy with bookie.
Gamble responsibly. Betting not recommended for persons under the age of 21. Only play with money you are willing to lose. All Helabet T&C’s apply.
If you are looking for great sign up bonuses in Kenya, you can also try the following:
How Does the Helabet Sign Up Bonus Work?
If you have issues claiming the Helabet welcome bonus, in this section, we are going to explain the process of redeeming your Helabet registration bonus. It is straight forward and simple.
To redeem the Helabet karibu bonus, you need to wager at least 112 KES or more, just to activate your first deposit bonus. For instance, if you make a first deposit of KES 10,000, you will receive a welcome bonus that is 100% of that amount (in form of a freebet). That is, you will receive (KES 10,000 * 100/100 = KES 10,000) as a free bet. *Thereafter, just place a bet at minimum 1.4 odds. You will need to win your bet to be able to withdraw the freebet as cash. The maximum amount you can redeem is 10,000 KES.
Let us break that process down further:
Below is a step by step guide on how to claim your Helabet Kenya registration bonus:
You first need to OPEN Helabet PROMOTIONAL PAGE here. This is where you shall register and claim a valid bonus worth KES 10,000.
On the promotional page, key in your registration details like your number etc.
Under the Helabet promo code section, enter THN as you promo code.
Make your first deposit of 112 KES up to 10,000 KES (or its equivalent in another currency).
A similar amount (100% of the deposit) will automatically be added to your Helabet account as a bonus.
To be able to withdraw the bonus, you need to use it to bet on accumulator bets at minimum 1.4 odds and do this 5 times. Afterwards, you will be able to withdraw all your winning plus the claimed bonus amount. Take note: this bonus can only be claimed once and the stipulated period; failure to which it expires worthless. So, it is important to deposit as soon as you sign up at Helabet.
Below, we explore some of the general Helabet Bonus terms you need to be aware of:
Helabet Kenya General Bonus Terms
- When you join Helabet, you receive a Sport Free Bet that is credited on your account when your FIRST SPORT BET is settled. A customer is entitled to only one bonus. The minimum required deposit to activate the bonus is 112 KES .
- The offer cannot be used in conjunction with any other promotional, cash out or special offers (except the Lost Multibet Freebet Bonus)
- Max Bonus credited as Welcome registration bonus: up to 10,000 KES.
- Min deposit to qualify: 112 kes. You will be granted 2 times your first deposit. You can only claim the Helabet bonus once.
- Wagering requirements:
– Wager 5 times the bonus amount in accumulator bets. Each accumulator bet must contain 3 or more events. At least 3 of the events included in an accumulator must have odds of 1.40 or higher. The start dates of all of these events should not be later than the validity period of this offer (30 days). The bonus is deemed to have been wagered only after all the bets for the specified amount have been settled.
- The Welcome Sport Freebet will be credited after the real money bets are settled (lost or win) at minimum odds of 1.4 . So, it is a risk free amount meaning, it is better to make the maximum first deposit of KES 10,000 to capitalize.
- No withdrawals can be made before all the requirements of the offer have been fulfilled (apart from the conditions):
— You can withdraw any amount from 0 to the total value of deposits made before they fulfill the conditions of the offer if your remaining account balance is at least twice the bonus amount (withdrawal of the bonus amount and winnings is not permitted).
— Withdrawals cannot be made if the remaining account balance is less than the bonus amount and if there are any unsettled bets.
— The bonus must be used within 30 days of registration. After 30 days the bonus and all winnings made on the bonus will be revoked.
— You need to opt in to get bonuses by ticking “Take part in bonus offers” in My Account.
TAKE NOTE: You may reject the Helabet bonus before you fulfil the requirements of the offer in full if your remaining account balance is higher than the bonus amount. Customers may withdraw the remainder of all their deposits. In this case, all winnings and the bonus amount will be forfeited. You can also opt not to participate in the bonus for instance, if you need to make withdrawals.
- After the bonus has been redeemed, your main account will be credited with the remaining bonus funds, which will not exceed the initial bonus amount. If, after it is redeemed, the bonus account balance is less than the minimum stake amount, the bonus is deemed to be lost.
This is a quick sneak on the Helabet bonus terms. For further examination of the terms or current updates, refer at Helabet.
Are you a die-hard of accessing your favorite bookies via mobile app? The Helabet App simply converts all the features on the web platform into a briefcase platform making it possible to access the bookie on your smart phone and wherever you go (including abroad). No need of a VPN. Just load your gadget and travel without worries. The mobile application comes in one version at the moment; android. For iOS and other operating systems, you are going to need to wait for the version soon.
The app is lite in size so that should be light to download and maintain. If you are having trouble navigating the installation especially on android, kindly refer to the info-graphic below.
Their website actually has a very comfortable, user-friendly feel about it all. It’s actually pretty nice to be on and to browse around. The site operates quickly and if you aren’t worried about big features like live streaming (which still look nice on mobile), then that is a real plus.
How to Register at Helabet Kenya
To register at Helabet Kenya is pretty simple. The registration process is instant and takes less than 10 seconds to complete. You just enter your mobile phone number and click on the “Register” link button. It’s that simple.
The following must be adhered to by the user:
✅ Be at least 18 years of age.
✅ Possess a valid phone number registered in Kenya.
The official website can be accessed via desktop or
Helabet Kenya allows the opening of an account:
✅ By phone number; 🔝
🚫Helabet Signup Problem?
➡️ One Click Option ✓
1) Register via “One Click“ option
2) Enter phone number
4) Enter this promo code: THN
5) Start betting without problem.
List of All Helabet Bonuses
Below is a list of all the Helabet bonuses on offer from this page:
It is important to note that the Helabet Kenya sign up bonus offer herein require you to deposit a minimum of KES 112 to claim. The others only depend on your activity as registration. Upon successful registration you will receive various bonuses towards your betting account amounting to KES 10,000. We have given you some of the coolest links to use below. Also note that to get even bigger bonuses, your first deposit needs to be higher.
Here is a list of all Helabet Kenya Bonus offers today:
|Bonus Name||Bonus Details|
|1. Welcome Bonus||Register & receive 2X your 1st deposit up to 10,000 KES!|
|2. Daily Bonus||Make a deposit & get 25% bonus each day!|
|3. Accumulator of the Day||Get 10% odds increase.|
|4. Rebate Bonus||03% weekly rebate bonus.|
|5. Losing Series Bonus||Support bonus during your bad runnings.|
And that is a wrap on the bonus offers. If you need a detailed breakdown of the bonuses, kindly check them out at our promotions section of this page.
Helabet Registration Bonus
The Helabet registration bonus works pretty simply; when you register, you will receive a registration bonus up to KES 10,000 towards your betting account after you make and stake a very first minimum deposit of between KES 112 – KES 10,000.
Open a new account at Helabet Kenya. Make your first deposit into your account between KES 112 to KES 10,000. You will instantly receive Helabet registration bonus that is 2 times your initial deposit. To get the KES 10,000 free bet, use Helabet promo code THN or signup via this link. The Helabet welcome bonus will be credit instantly for use in sports betting.
How to Login to Helabet Kenya
In this guide, we are going to show you the Helabet login process in order for you to access your own account:
STEP 2:Fill in the form with your login credentials (Those are; your mobile number or email, and correct password), and voila!
It is that simple to login to your account. Take note however, that if you are logging in from a different device, refreshed your browser, or using a different location, there will be additional steps in order to verify your device/location. In that case, refer to the below further steps.
STEP 3: If you are using a mobile phone to login, you will be prompted that you are trying to login from a new device or location. Do not worry, just complete your phone number in the window that looks like the one below. If you have completed your phone number details correctly, Helabet will send a confirmation code to your phone which you will enter in the next step.
STEP 4: Enter your confirmation code you have received. Once done, click on “confirm” and you are in.
It was that simple to access your Helabet Kenya account. Each time you refresh your browser, use a new device, change location, and stayed too long without accessing your account, Helabet will always employ this security measure. It is not aimed to tire you but to safeguard your account. If you do not need these tedious steps, you have an option to download the Helabet App and have it on your device for easy access.
NOTE: Should you any kind of troubles with your account, always reach out to Helabet Kenya via the right channels and contact details as found on the Helabet website.
Is Helabet Kenya Safe?
How safe is Helabet Kenya? Below we put their systems on spot for a verdict:
We rate all bookmakers’ safety levels from the following metrics. How did Helabet Kenya fair?
- Digital Immunity: The website is up and running with a great uptime. No site outages noted so far.
- Encryption: All apps and sites use strong encryption services to safeguard users information over the internet.
- BCLB License: This bookmaker prominently display their license to operate in Kenya.
- Child Safety: Strictly persons aged 18 years and above can sign up.
- Solvency: You can withdraw your funds anytime without issues, delays or daily caps and using different methods (mobile money included).
- Longevity: They have been in operation for more than 12 months hence, a trusted brand.
- Reach: They have a healthy country and global reach with many credible partners & indipendent reviewers approving their brand.
- UI/UX: Great but this is always a place with room for improvement.
- Speed: The platform loads fairly fast. It can open on a lower bandwidth 3G networks.
- Customers’ well-being: Well-being and responsible playing warning and guides prominently displayed at the footer of most pages.
SCORE: Helabet Kenya scored 9/10 on safety (with room for improvement). No issues have been reported about this bookmaker by users. If you wish to report something, write to us by quoting the URL of this page, your issue and attaching some evidence for recourse, follow ups and public reporting.
OVERALL VERDICT: No serious issues were reported on Helabet Kenya. We also run a security check on their website and app and found it above board. Therefore, Helabet is SAFE.
NOTE: Terms and Conditions apply to all the Helabet Kenya bonuses and services mentioned above. Make an effort of going through them to understand how they work. For further learning, follow our Helabet Kenya review in the next section below.
Helabet Kenya Betting markets and Odds Quality
So right off the bat you are going to get a very simple and straight forward sportsbook at Helabet Kenya. That can be seen as strength since you are just going to remain focused on what you are doing. The betting margins are better. You are looking over 8% though on the football markets but in general the sportsbook averages out at about 6% for the betting margin. This is very good for spreads and other risk managements. There are no maximum winnings per day with Helabet when compared to other big odds bookies in Kenya.
In terms of the odds, it is one of the most extensive, value-packed sportsbook out there you will find in Kenya. It holds its own sort of “ahead of the pack” title regarding the odds quality and betting leverage. The top markets are clearly the likes of football, basketball, ice hockey, tennis,volleyball, table tennis, cricket, horse racing, boxing and much more real sports. So if you are looking for more sports markets, you are well-covered at Helabet Kenya.
Landing on the homepage you get a list of the most popular bets, the live betting that’s going on and some last-minute bets to have a shot at before they start. That aside you have to dig through their sportsbook menu to find a future market you wish to wager on. Lots of markets in there.
As for summing up the value, we rate it easily an A+ . There are lots of spectacular features where they are going to put a strangle on the major bookmakers in Kenya. Very solid. Helabet also offers Asian Handicap betting and it’s available on live betting as well. On average, there are over 4,000 markets to popular events you can choose from at a given time and it keeps growing.
Helabet Kenya Registration Bonus, Free Bets & Promotions
We have exhausted this topic throught but for the sake of rating, there is a very nice Helabet registration bonus for new customers. They give it in form of a free bet for various actions as you have seen above. SIMPLY; open an account with Helabet Kenya, deposit and place a bet for the first time and get the free bet token in return. You need to place bet (win or lose) in order to redeem the welcome bonus. Check the terms through because deposits through some sources or engaging in activities such as the cash out and so on, won’t qualify for this promotion.
The Helabet sign bonus must be claimed by placing a bet with deadlines for claiming the bets at 30 days. If you think that by just registering you will get an absolute free bet, sorry. It doesn’t work like that. They keep offering other great bonuses than most bookies in Kenya, so thumbs up. Below we get a snif.
Helabet App Download Bonus
This bonus just operates similarly to the Helabet registration bonus. If you register by downloading the App, then you are also eligible for the sign-up bonus. However, note that if you already claimed your bonus via the website, even if you download the app, you are not going to get anything as the bonus only appplies once per user.
Helabet Daily Bonus
This bonus is easy, once you are registered at Helabet Kenya, all you have to do to claim it is make a deposit and get a 25% bonus every day. Let us look into how it works
The bonus amount must be wagered 5 times in accumulator bets. Each accumulator bet must contain 4 or more selections. At least 3 selections within the accumulator must have odds of 1.50 or higher. The wagering requirement is considered to have been met only once all the bets placed towards the requirement have been settled.
Terms of the Bonus:
- A customer is entitled to only one bonus in a 24-hour period. The bonus is equal to 25% of the deposit amount, but will not exceed 5 500 KSH (or the equivalent in the local currency). The minimum deposit required to activate the bonus is 450 KSH (or the equivalent in the local currency).
- Funds can be withdrawn only after the bonus has been wagered.
- The bonus is automatically credited to the customer’s account after they have made their first deposit, provided that their account details are fully completed and the account is activated.
Helabet Accumulator of the Day Bonus
Multibets can be quite rewarding if you get them right – let us face it; a number of bets definately increase your risks. Helabet offers you a chance to earn up to 10% more on your winnings when you bet on multiples. For example, suppose you bet KES 1,000 on a 10-game multi at odds of 15.00, your total winnings would be (KES 1000 x 15.00) = 15,000 KES. What the 10 percent Helabet accumulator bonus would do is give you an extra 10% on your winnings. That is 15,000 + (15,000 x 10%) = Ksh 16,500 as total winnings instead of the flat 15,000 KES. That is basically the thesis normal accumulator bonuses operate on.
What is Accumulator of the Day Bonus on Helabet Kenya?
You can find more than 1,000 sporting events on our website every day. We select the most interesting events that are the likeliest to bring a profit and combine them into several Accumulators on both Sports and Live. If your Accumulator of the Day wins, we will increase the odds by 10%.
How to place an accumulator bet
- Log on to the website.
- Go to the home page, or to the Sports or Live sections.
- Choose an Accumulator of the Day that takes your fancy.
- Place a bet and wait for a win!
How to take part in this offer:
- You can only place bets using funds from your main account (excluding bonus funds).
- You cannot use an Advancebet for the Accumulator of the Day.
- The contents of the Accumulators cannot be changed.
- Use the full (desktop) version of the website or the mobile app to activate the bonus.
Choose your “Accumulator of the Day” and get a 10% increase in the odds. Find out more from Helabet Kenya here
Helabet Rebate Bonus
Helabet Kenya offers a “Weekly Rebate” bonus program for active customers.
The more you bet, the bigger your rebate! The company offers a weekly cash rebate of 0.3% on your sports bets. Every week, they calculate the total amount you spent on bets over the past week.
The weekly rebate is 0.3% of the total amount of bets placed the previous week.
The minimum rebate amount is 1 USD. The maximum rebate amount you can receive is 1 000 USD.
The rebate will automatically be credited to your account every Wednesday. The total amount of valid bets is calculated based on the number of such bets placed from 00:00:00 on Monday until 23:59:59 on Sunday (GMT+7) of a given week.
In order to redeem the bonus, you must place a bet on a sporting event with odds of at least 1,50.
Terms and Conditions:
Only bets placed with real money will be included in this offer.
Bets that are not included in the total eligible bets and will not count toward any bonus wagering requirements:
- refunds at odds of 1.00
- bets placed on both outcomes in two-way bets
- resold bets and bets with decimal odds below 1.50 (Malay odds 0.50, HK odds 0.50, Indo odds -2.00, US odds -200)
- accumulator bets which include fewer than 3 events and have odds of less than 1.5
- bets on totals and handicaps;
- refunded bets do not apply
- This offer cannot be combined with any existing welcome bonuses
- Only bets placed using your main currency account will be included in this offer. Bets placed using other currency accounts are not eligible.
Helabet Losing Streak Bonus
Is it safe to baptize this “Pole Bonus”? Because really, it is what it is – you get a compensation after baptism by fire, literally haha!
The company claims to offer support to their players during difficult times by giving them a bonus for a series of losing bets (if you have a bad losing streak)! Let’s break what they means below.
For a series of 20 losing bets you will receive:
- Stakes from $2 – $100 bonus.
- Stakes from $5 – $250 bonus.
- Stakes from $10 – $500 bonus.
How to qualify for the bonus:
- Register with Helabet (on the website or at a betting shop).
- Place 20 bets in a row on different sports events. All the bets must be settled as lost.
- All the bets must be placed within a period of 30 days.
- The minimum stake* is 2$. The odds must not exceed 3.00. The offer includes only single bets and accumulators (system and chain bets, and bets with odds higher than 3.00 do not qualify for this bonus).
- Accumulator bets must be placed on different sports and different outcomes. All selections in the accumulator bet must lose.
Does your series of losing bets meet all the requirements?
NOTE: Terms and Conditions apply to all the Helabet Kenya bonuses and services mentioned above. Make an effort of going through them to understand how they work.
Helabet Kenya In-play betting
So you do get live in play betting with them and you can see a glimpse of what is happening on the home page in their Live Betting section. You can switch between different sports as well to see what is going on and from that main start you can see the number of markets that are open for a particularly football match for example. The bigger the game the more market you’re going to find open, but even obscure matches get decent coverage with over 30 markets live usually that you can wager.
As you can probably imagine, the live or in-play betting on a particular market is straightforward. There’s a little graphic depicting the flow of action and a nice touch is that you can filter the live markets to the main ones based on your preferences. For instance, the Goals markets, which you do with just one click.
One thing of note that is a big plus for betting at Helabet Kenya is; you can switch between the Event View or Asian View, because they do offer live Asian handicap betting, which is a huge, huge plus in terms of value for punters or maybe because we just love it. Their live betting is quick and easy to use so no lagging of sorts that can jeaopardise your risk-taking.
Helabet Kenya Extras & features
You are not limited with extra features really. The Live In-Play Betting section which has Asian Handicap betting in it, is a huge deal and a massive feature for anyone who likes both of those features. That is one of the real highlights about Helabet and their sportsbook though more needs to be done/added like live streaming option for live events like tennis, basketball, you know? Just to help the players gauge the momentous of the game. There are good links to statistics and you get the usual results and live results running as well.
That is pretty much the sum of their extra features really. Their whole ethos appears to be “keep things simple” and that is what they do and what you, as an end customer, will get.
They do also run a one wallet system where all your money is sat in one place no matter if you are running on their sportsbook, virtuals, or casino.
Helabet Kenya Payment Options
There is plenty of options for deposits and withdrawals at Helabet Kenya. Predorminantly, you have the mobile money option which is the most used and widely preferred in Kenya. They do not have card options like VISA and MasterCard, along with the top mobile, e-wallets and banking options. Not forgetting crypto payments like BTC, DOGE, ETH and the likes. That said, in Kenya you should be good to go with mobile payment. Different deposit and withdrawals methods have different minimums and maximums, as well as charges and speed of execution, so check everything out before you go ahead.
Mobile money option as the most preferred avenue for most in Kenya (for its efficiency), you get Mpesa and Airtel money options.
For payment flexibility, speed and reliability, they score an A+ in Kenya.
Overally, this bookmaker does a really good job when it comes to payment terms, conditions and efficiency. You have lots of options and are not limited. However, important to note that terms governing mobile money in Kenya have to be adhered to. For instance, the maximum per transaction is capped at KES 150,000 . Below, are some of the charges in the guides.
How to Deposit to Helabet Kenya
To top-up your Helabet player account, first click on the “Deposit” button found on the menu bar (depending on the device you’re using). There are a number of ways and methods to make the deposit but for sanity and efficiency, let us use mobile money option (M-pesa) which is pretty simple and straight forward. Nonetheless, if you still opt for the other options like crypto, bank card, and others, fine; though we do recommend m-pesa for Kenyans, just for instanteneous processing. Without much a do, let’s jump into the next step.
- Click on the “Deposit” option from your account’s dashboard.
- Select m-pesa option from the recommended deposit options.
- You will see a message like the one below, confirming you have initiated a deposit transaction.
- Next, you will receive a prompt on your phone, seeking your approval of the transaction. If satisfied, enter your mobile money (m-pesa) pin on your phone and the deposit shall go through.
If you did everthing correctly, you should be able to view your new updated balance in your Helabet account. Refresh the page if you don’t see it updated. There will also be an m-pesa message alerting you on the status of your transaction. If both of these are not the case, then kindly reach out the Helabet customer care online via chat on the website or social media, email ticket, or phone number which is toll-free.
- And voila! That’s how to make a deposit at Helabet Kenya.
You’ll get a dialog box where you will enter the amount you wish to deposit. Enter the amount and click on the “confirm” button. (*If you need further clarification or instructions, you can opt to click the “instruction” button instead).
How to Withdraw from Helabet Kenya
Withdrawing your funds from Helabet Kenya to M-pesa is simple. Below are the steps to follow:
- Click on the “Withdraw Funds” option on your account dashboard.
- Select m-pesa option from the withdrawal options under “mobile payments“.
If you did everthing correctly, you should be able to recive an M-pesa message comfirming the withdrawal. If that is not the case, then kindly reach out the Helabet customer care online via chat on the website or social media, email ticket, or phone number which is toll-free. Or, just give it some time to arrive in case the network is jammed as may sometimes be.
- Voila! That’s how to withdraw funds from Helabet Kenya to your M-pesa account.
You’ll get a dialog box where you will enter the amount you wish to withdraw. Enter the amount, check the phone number to receive the payment and click on the “confirm” button.
DEPOSIT OPTIONS: Mobile money (Mpesa), e-wallets (Astropay, Paydo, and Jeton wallets), e-vouchers and crypto.
WITHDRAWAL OPTIONS: Mobile money (Mpesa), e-wallets (Astropay, Paydo, and Jeton wallets), and crypto.
User-friendliness of website & mobile app / mobile version
The website actually has a very comfortable, user friendly feel about it all. It’s pretty nice to be on and to browse around and you can see that they are trying to keep things simple and are trying to play to those strengths. Perhaps they should tidy things up for the desktop version or access via large viewports which feels a little scrumbled and some unbalancing of the homepage design (too much white space while scrolling and a lot of particions). Most bookmakers actually have issues with their website displays on larger devices. Hopefully, they get to fix that – it is quite annoying.
When it comes to speed, the site operates quickly and if you aren’t worried about big features like live streaming then that is a real plus. Seamless, if you are on stronger networks like 5G – GREAT JOB!!
Helabet Customer Service & Support, Security & Reliability
They push their online live chat portal strongly so that will be a good port of call for you should you want to get into contact with the bookmaker. You can also find help through their email support as well, which is done through an online form. There is a good support centre there so you can always browse through frequently asked questions too. Their live chat support is available 24/7 365 days and email support is in operation during working hours 09:00 to 22:30 on a daily basis. There is also a toll-free telephone support plus the option of reaching one of their agents on popular social media networks. In trouble? Better call Helabet Kenya…
By experience, the live chat is the most convenient way to get assisted unless it is a complex issue. The live chat is powered by an inteligent robot with quick prompts to some frequently asked querries by Helabet punters. If you don’t get a quick fix though, you can opt to chat with a real agent by manually typing your querry in the chat box.
Please note, you need to login to your account first in order to use the live chat. If you do not have an account yet, you need to register and log into it. Otherwise, the chat and email options are more tham enough. You can also opt to make a toll-free call with the drawback being having to wait in line to connect to one of the help desks.
You can contact Helabet customer support 24 hours a day, 7 days a week, 365 days of the year. By application you can book a free callback service or create an email ticket for those complex issues. For the light querries, the chat will do. Also, do check out the FAQ page to see if you can find some answers too.
Overall Verdict/ Conclusion
The basics that Helabet Kenya do, they do really well. You can’t knock them for that. They have a bigger focus on the sports betting sections of their website, but there are actually solid casino and virtuals in there. If you like your sportsbook simple and crisp, Helabet has no noise. Sure, they can improve on some factors and would be glad to see some recommendations taken up. The inclusion of Asian Handicap, cash out, tax refund, and large odds is a big plus for them, and their live in play betting section is nice even as it is. All in all, an excellent bookie for punters in Kenya.
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